Terms & Conditions

1. Booking & Payments

All bookings are subject to availability. Prices are quoted in INR and include applicable taxes unless stated otherwise. A booking is confirmed only after successful payment and receipt of a confirmation email.

2. What Your Price Includes

Inclusions are listed on each tour page and may cover accommodation, transport, activities, and meals as specified. Anything not explicitly mentioned as included is considered excluded.

3. Cancellations & Refunds
  • More than 15 days before departure: 80% refund
  • 8–15 days: 50% refund
  • 7 days or less / no-show: No refund

Refund timelines depend on the payment gateway and issuing bank. Non-refundable components (e.g., unused tour service, special permits, peak season hotel rates) may be fully retained.

4. Changes by You

Date or name changes are subject to availability and any fare differences or supplier fees. We’ll try to help but cannot guarantee changes close to departure.

5. Changes by Us / Force Majeure

We may modify itineraries due to weather, safety, government advisories, or operational reasons. We will offer an equivalent alternative or credit where reasonable.

6. Health, Safety & Fitness

You are responsible for assessing your fitness and carrying personal medication. Please disclose any medical conditions affecting participation.

7. Travel Documents

You must carry valid ID, visas, permits, and other necessary documents. Missing documents may result in denial of service without refund.

8. Liability

Happy Holidays DMC is not liable for delays, losses, or expenses beyond our control such as natural events, traffic, or strikes.

9. Insurance

We strongly recommend comprehensive travel insurance including medical, cancellation, delay, and baggage cover.

10. Conduct

Guests must follow local laws and guide instructions. We may refuse service to anyone causing disturbance or risk.

11. Photos & Media

Photos/videos may be taken during tours for marketing. Inform the guide at the start if you do not wish to be photographed.

12. Privacy

Your data is handled per our Privacy Policy. We do not sell personal data.

13. Governing Law

These terms follow Indian law. Disputes fall under the courts of our registered jurisdiction.